Ruut Chat One inbox. Your whole team.

Every customer conversation.One simple inbox.

Bring WhatsApp, email, live chat, and social messages together. Let Sage answer routine questions while your team handles the conversations that need a human touch.

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The Ruut conversations workspace with its channel sidebar, conversation list, and message thread

Pricing for knowledge base feature

Mar 19, 11:45 AM

I couldn’t find specific pricing information for the knowledge base feature. Would you like me to connect you with a support agent who can provide detailed pricing?

Mar 19, 11:45 AM  ✓✓

13+ channels. One shared inbox.

Meet your customers wherever they are. Connect messaging, social, email, and your website, with Voice for Twilio, local calls, and phone conversations.

Connect your channels
  • WhatsApp
  • Instagram
  • Facebook
  • X / Twitter
  • LinkedIn
  • LINE
  • Voice
  • Telegram
  • API
  • Website
  • Email
  • SMS
  • TikTok
BUILT FOR BETTER CONVERSATIONS

Less switching tabs.
More helping customers.

Your channels, your team, and your customer knowledge, working together.

Analytics & reporting

See response times, team performance, and the conversations that need your attention.

An African customer support professional helping a customer through his headset

Know your customers.
Make every conversation personal.

Automate the everyday

Welcome customers, route conversations, and keep the next step moving.

Ruut’s original illustration of social channels in one inbox

Every channel. One conversation.

Bring your social messages, email, and live chat into one shared inbox.

Try the inbox preview
RUUT CHAT FEATURES

Everything your team needs.

The thoughtful details behind better customer conversations.

Route conversations to the right people, with clear ownership and roles for every teammate.

Results teams see with Ruut.

Bring AI, your team, and every customer conversation together. See how Ruut can help you lower support costs, resolve issues faster, and be there when customers need you.

Book a demoGet started for free
  • 70%lower cost per contact
  • 3×faster time to resolution
  • 24/7coverage with zero wait times

Secure by design.
Safe by default.

Learn more

GDPR

Data protection

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TikTok

Messaging Partner

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Meta

Business Partner

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Testimonials

Why people can’t stop
talking about us

Real feedback from teams who’ve seen big wins
and even bigger time savings.

Request a Demo
Nosa AifuwaCEO @ Mustard
The user interface is seamless, and the powerful analytics give us invaluable insights into our campaigns, allowing us to make data-driven decisions effortlessly. It’s like having an extra team member who never misses a chat.
Chidike NwanduCEO Dormot
This is a very good solution that works well for our product, we wanted a stress free solution that's easy to integrate and works well with our stack.
Judith Azi
Judith AziHead of CS Cenoa
5 stars
I was looking for a tool that could replace Intercom and Zoho, with a very good experience and i found that with Ruut.
Queen EstherHead of CS ICAN Institute
Two things stood out for me, the fact that they could build a tool that is this intense and scale it up, it's on another level, the automation and omni-channel support is very insane.
Seyi Olaniyan
Seyi OlaniyanFounder @ Yellowlyfe
5 stars
This is one of Africas biggest solution, and it's built by africans too, and the pricing is also very sweet, very cool
Motunrayo EdunCustomer support Lead Flash Change
Very easy to setup, navigation is easy and it's very sleek and functional, also quite affordable, i moved from intercom, to zoho and now to Ruut and i can say this is a very thoughtful solution for small and large businesses
Questions

Find answers to common questions
about our platform

From You - Ruut Chat, 9:41 AM

How fast can I actually get my account set up?

Most businesses are live same-day. We setup with you, not just point you to a help doc.

I'm on Intercom right now — can I switch without losing my history?

Yes. We help you import your existing conversations and contacts when you move over.

Do I need a dollar card to pay, or can I pay in Naira?

Yes you can pay in Naira, billed locally — no card fees, no conversion surprises.

Can i have my staffs added if i don't want to use the AI agent ?

Yes you have the opportunity to onboard your human agent to manage every activity of your business operation and support